Privacy Policy

Last updated: May 2026

Njinway is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, book a consultation, or use our services.

  1. Who We Are

Our website address is: https://njinway.com

Njinway is a digital growth and business systems company based in Nairobi, Kenya.

We provide services such as strategic websites, automation workflows, customer inquiry systems, payment integrations, SEO support, and digital business solutions.

  1. Information We Collect

We may collect personal information when you:

  • Fill in a contact form
  • Book a discovery call
  • Send us an email
  • Contact us through WhatsApp or phone
  • Request a quote or consultation
  • Work with us on a project

The information we may collect includes:

  • Your name
  • Email address
  • Phone number
  • Company or business name
  • Website or social media links
  • Project details
  • Budget range
  • Any other information you choose to share with us
  1. How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Schedule consultations
  • Understand your business needs
  • Prepare quotes and proposals
  • Provide the services you request
  • Communicate about project updates
  • Improve our website and services
  • Send relevant business or service communication where appropriate

We do not sell your personal information.

  1. Contact Forms and Booking Forms

When you submit a contact form or booking form, we collect the details you provide so we can respond to your request.

If you book a consultation, your information may be used to schedule the meeting, send confirmations, reminders, and meeting links.

  1. Email, Phone, and WhatsApp Communication

If you contact us by email, phone, or WhatsApp, we may keep your contact details and messages so we can respond to your inquiry or provide project support.

Please avoid sending sensitive personal information unless it is necessary for the service requested.

  1. Cookies

Our website may use cookies to improve user experience, analyze website traffic, remember preferences, and support website functionality.

Cookies are small files stored on your device. You can disable cookies through your browser settings, but some website features may not work properly.

  1. Analytics

We may use analytics tools such as Google Analytics or similar services to understand how visitors use our website.

These tools may collect information such as:

  • Pages visited
  • Time spent on the website
  • Device type
  • Browser type
  • General location
  • Traffic source

This helps us improve our website and services.

  1. Embedded Content from Other Websites

Our website may include embedded content such as videos, maps, booking calendars, forms, or links from other websites.

Embedded content from other websites behaves the same way as if you visited those websites directly. These third-party websites may collect data, use cookies, and track your interaction according to their own privacy policies.

  1. Third-Party Tools

We may use trusted third-party tools to support our services, including:

  • Website hosting providers
  • Email services
  • Booking tools
  • Form plugins
  • Analytics tools
  • Payment processors
  • Communication platforms

These tools may process your information only as needed to provide their services.

  1. Payments

If payments are made through our website or third-party payment links, payment details are handled by the payment provider.

Njinway does not store full card details or sensitive payment information on the website unless clearly stated and securely handled by an approved provider.

  1. Media and Files

If you upload files, images, documents, or project materials to us, we use them only for the purpose of reviewing, preparing, or delivering the requested service.

Please avoid uploading files that contain sensitive information unless required for your project.

  1. How Long We Keep Your Information

We keep personal information only for as long as necessary to:

  • Respond to your inquiry
  • Provide services
  • Maintain project records
  • Meet legal, tax, security, or administrative requirements
  • Improve our services

When information is no longer needed, we may delete or anonymize it.

  1. Who We Share Your Data With

We do not sell your personal data.

We may share limited information with trusted service providers where necessary to operate our website, deliver services, process payments, schedule calls, or communicate with you.

We may also disclose information if required by law or to protect our rights, users, website, or business.

  1. Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where applicable
  • Ask questions about how your data is used

To make a request, contact us using the details below.

  1. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure.

However, no online system is completely secure, so we cannot guarantee absolute security.

  1. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of other websites.

Please review their privacy policies before sharing personal information.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date.

  1. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us:

Njinway
Nairobi, Kenya
Email: hello@njinway.com
Website: https://njinway.com
Phone/WhatsApp: +254 783 928 111